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HeyGen Pricing Guide for 2024 [Creator, Team, & Enterprise]

HeyGen helps you create AI videos at scale that you can use to do sales outreach, make customers aware of your product via product demos, and create learning materials.

I tested HeyGen with its free plan, and although the plan is limited, I was able to conclude that the paid plans of the software have a lot of potential for marketers trying to tap into AI video creation.

In this article, I will discuss HeyGen’s pricing and explain to you all the plans it offers – free and paid.

HeyGen Pricing Plans Breakdown

If I talk about HeyGen’s paid plans, there are 3 plans to choose from:

  • Creator
  • Team 
  • Enterprise
FreeCreator [$29 – $119/month]Team [$149 – $449/month]Enterprise Custom pricing
1 general credit15 to 60 general credits30 to 90 general creditsCustom credit plan
Single user workspaceSingle user workspaceMulti-user workspaceMulti-user workspace
Max duration per video – 60 minsMax duration per video – 60 minsMax duration per video – 60 minsCustom max duration per video
Export resolution – 720PExport resolution – 720P/1080PExport resolution – 720P/1080P/4K Export resolution – 720P/1080P/4K 
Up to 5 photo avatarsUp to 30 photo avatarsUnlimited photo avatarsUnlimited photo avatars
60 base community studio avatars60 base community studio avatars120 base + Premium community studio avatars120 base + Premium community studio avatars
Email supportRemove watermarkRemove watermarkRemove watermark
Avatar voice cloneAvatar voice cloneAvatar voice clone
Password protected URLsPassword protected URLsPassword protected URLs
Email and live chat supportPowerPoint & PDF importsPowerPoint & PDF imports
Branded share pageBranded share page
Email and live chat supportUpload Consent
Basic API
SAML/SSO protection
Email, live chat, webinars, and CSM support

Let’s dig into each of these plans and find out what they offer individually.

Plan 1: Creator

CreditsMonthlyCreditsAnnually
15$29180$24 per month ($288 billed yearly)
30$59360$48 per month ($586 billed yearly)
60$119720$96 per month ($1152 billed yearly)

HeyGen’s Creator plan offers a single-user workspace with 3 sub-plans. These sub-plans depend on the amount of general credits you need for your workspace.

What is a general credit?

You can use general credits for any HeyGen product. 

1 general credit = 1 minute of video. 

These credits reset at the beginning of each billing cycle.

Depending on general credits, the Creator plan offers 3 sub-plans:

  • 15 credits
  • 30 credits
  • 60 credits

All the 3 sub-plans have the same exact features, just with varying general credits.

With the Creator plan, you can create videos up to 60 minutes long and export them in 720P or 1080P resolution.

The tool gives you access to multiple video elements like:

  • Photo avatars (Up to 30)
  • Community studio avatars (60 Base)
  • Voice (300+)
  • Video templates (400+)
  • Audio input and screen recorder
  • Watermark remover
  • Avatar voice clone

The Creator plan also gives you access to HeyGen’s video translation tool. It lets you translate videos that are up to an hour in length and offers a faster video generation speed compared to its free plan.

For protection and security, the Creator plan offers features like:

  • Conster for avatar creation
  • Content moderation
  • Password protected URLs

Lastly, you can contact HeyGen via Email and Live chat for any support you need.

Pros and Cons

✅ Good max duration per video.

✅ Lets you remove HeyGen’s watermark from the videos.

❌ You can’t onboard your team.

Plan 2: Team

CreditsMonthlyCreditsAnnually
30$149360$120 per month ($1440 billed yearly)
60$299720$240 per month ($2880 billed yearly)
90$4491080$360 per month ($4320 billed yearly)

The Team Plan lets you onboard multiple users and is a perfect plan for generating AI videos with your team.

Like the Creator plan, the Team plan also has 3 sub-plans depending on the number of credits you need. 

You can choose whether you need 30, 60, or 90 credits. The pricing increases with the number of credits.

With the Team plan, you can create videos up to 60 minutes long and export them in 720P, 1080P, or 4K. The video creation process in the Team plan is also faster than in the Creator plan.

You get all the features from the Creator plan and more:

  • Unlimited photo avatars
  • Community studio avatars (120 Base + Premium)
  • PowerPoint & PDF Imports
  • Branded Share Page
  • Voice and video templates

If we talk about HeyGen’s video translation tool, with the Team plan, you can translate videos that are up to an hour long and do it faster than in the Creator plan. Some additional features you get here are

  • Global language suite: Lets you translate video in 140+ different languages.
  • 4K resolution suite: Resolution for source files in 4K will be preserved upon export.

The major difference between the Creator and Team plan is the team collaboration features you get with the latter. You get features like:

  • Collaborative workspace: A common area on the platform where authorized users on your account can access and create shared content.
  • Brand kit: Load your brand style, including logo, colors, images, and videos, to consistently apply them at scale to the videos you create.
  • Team template: Create and save custom design templates in your shared space for you and your collaborators.
  • Credit control: Admin has the capability to allocate HeyGen credits to users in the account.
  • Role control: Assign roles to users in the account that have varying levels of permission.

If you’re a Team plan user, you can contact HeyGen via Email and Live chat for support.

Pros and Cons

✅ Faster video creator than Creator plan.

✅ You have control of credit usage and roles.

❌ No access to HeyGen’s API.

Plan 3: Enterprise

HeyGen’s Enterprise plan is completely customizable. You can contact the sales teams and build a plan that meets your business needs.

It has custom credit plans, access to an end-to-end platform, and lets you onboard your team.

The maximum duration per video has no limit, and you get access to features like:

  • HeyGen’s API
  • Option to upload subtitles
  • Translation proofread
  • Brand Vocabulary
  • Knowledge base
  • Voice selection

And more.

For security, apart from what the Team plan offers, you also get multi-factor authentication and SAML/SSO features.

Lastly, you get a dedicated customer success manager who helps you with all your customer queries.

Pros and Cons

✅ Good avatar clone and lip sync features.

✅ Lets you translate videos in several different languages.

❌ The frame speed and facial features in AI-generated content may not precisely mirror human attributes.

Which HeyGen Pricing Plan Should I Choose?

To test the waters, you can try out HeyGen’s free plan, which gives you 1 general credit and some basic features. 

If you think HeyGen is the right fit for you and your business, you can opt for a Creator plan if you’re an individual creating AI videos or a Team plan if you want to onboard your team.

But one thing to remember is that the Team plan has several premium features that the Creator plan lacks.

If you’re a pro video creator and want advanced features, talk to HeyGen’s sales team to create a tailored Enterprise plan.

Does HeyGen Have a Free Plan?

Yes, HeyGen offers a free plan that gives you 1 general credit (lets you create a 1-minute video), access to the core platform, and a single-user workspace.

With the free plan, you can create and export videos in 720P, choose from 5 photo avatars, and get voice and video templates.

But in my opinion, the free plan is actually just to test the waters. There’s no way you can run your business with HeyGen’s free plan. You must eventually upgrade to one of its paid plans to get access to premium features and increase your general credit limit.

HeyGen Use Cases?

HeyGen has three major use cases:

  • Product overviews
  • Scaled outreach
  • Learning and development

1. Product Overviews

You can use HeyGen to create product demos that showcase features and functionalities. The platform can also boost product awareness and usage by tailoring video content to different user segments.

The software has templates for making useful business-related videos like product overviews, promo videos, company weekly reports, business reports, and more.

To create a product overview with HeyGen, all you have to do is:

  1. Choose a template
  2. Select an avatar
  3. Type your script
  4. Add personal touches
  5. Submit your video for processing

2. Scaled Outreach

You can use HeyGen to create videos and use them in your personalized outreach. Videos tend to work better and connect better with prospects than text. 

You can also use HeyGen to create informational videos about your product for existing and potential customers.

HeyGen Competitors – Pricing Comparison

Apart from HeyGen, I also tested some of its competitors that were either cheaper or of the same price as HeyGen. From all the alternatives, here are the top 3 and their pricing comparison with HeyGen.

1. HeyGen vs Synthesia

To compare HeyGen and Syntehsia’s pricing, we will compare their yearly plans, which give you 360 minutes of video per year.

HeyGen offers 360 minutes in its Team plan, which costs you $120 per month ($1440 billed yearly), whereas Synthesia offers 360 minutes of video per year at $67 per month ($804 billed yearly). 

Synthesia lets you create videos for almost half the price of HeyGen if we talk about 360 minutes of video per year plan.

But one thing I noticed here was that HeyGen offers a couple of more premium features than Synthesia. So, if you want those premium features and are willing to pay more, HeyGen is your go-to AI video generation software.

Although, if you’re willing to compromise on those features, go with Synthesia. 

2. HeyGen vs D-ID

D-ID comes with a Pro plan that costs $29 per month to create up to 15 minutes of video, and HeyGen offers the same plan at the same price.

Both plans allow you to onboard your team members and collaborate in video creation.

But when I dug deep, I found that D-ID doesn’t let you remove the watermark from the videos you generate with the Pro plan, whereas HeyGen does.

Overall, if we look at the features of both plans, D-ID’s Pro plan and HeyGen’s Creator plan, HeyGen’s plan is better in terms of video template selection, security, and customer support.

3. HeyGen vs Elai

Elai offers a basic plan for $29 per month that lets you create videos worth 15 minutes per month. It comes with features like:

  • Text-to-Video
  • Interactivity
  • 80+ Avatars
  • API Access
  • Access to 75+ languages and 400+ voices

And more.

When we compare this with HeyGen’s Creator plan, which lets you generate 15 minutes worth of videos per month, it offers the same price but lacks a couple of features that Elai offers at the same price.

Does HeyGen Have any Hidden Costs?

HeyGen’s pricing page comprehensively compares all its free and paid plans and explains the features included in each.

It doesn’t have any hidden cost, but a few things you must be aware of when selecting the plan are:

  • The unused credits from last month or year will not be carried over to the next billing period.
  • With the Creator plan, you only get 720P and 1080P export resolutions.
  • If you need access to HeyGen’s API, you must opt for its Enterprise plan.
  • Free and Creator plans are for solo users, whereas Team and Enterprise plans offer several collaboration features.

Wrapping Up

HeyGen has been in the market for a while now and is one of the most reliable AI video generation software. But not everyone on the planet might like the tool, right? 

If you find HeyGen expensive, there are several alternatives to explore that offer more or less the same features at the same or lesser costs.

The HeyGen alternatives I mentioned in the article above have all been tested, so go ahead and try them out. 

Frequently Asked Questions

Is HeyGen free or paid?

HeyGen offers a free plan that gives you 1 general credit, with which you can generate an AI video for a maximum of 1 minute. The free plan is limited and offers basic features with which you can simply test HeyGen. 
To use it regularly, you must upgrade to one of the three paid plans it offers:
Creator: $29-$119 per month
– Team: $149-$449 per month
– Enterprise: Custom pricing

Which is better – HeyGen or D-ID?

If we talk about pricing, both HeyGen and D-ID offer the same features at the same price ($29 per month). However, HeyGen’s feature set is better overall.

How to use HeyGen AI for free?

To use the software for free, all you have to do is sign up for HeyGen’s free plan. But remember, it will only allow you to create an AI video of one minute per month and offers pretty basic features.

Is HeyGen safe to use?

HeyGen’s privacy and security features make it completely safe to use. It offers features like:
– Consent for avatar creation
– Content moderation
– Password-protected URLs
– Audit log access
– Multi-factor authentication
– SAML/SSO.

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